Frequently Asked Questions

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Step 1: Order Online Select your appliance and complete your purchase through our secure online system.

Step 2: Take Your Impressions We’ll ship a simple at-home impression kit with easy-to-follow instructions.

Step 3: Return Your Kit Use the prepaid shipping label included to send your impressions back to our lab.

Step 4: We Handcraft Your Appliance Our technicians custom-build your device to match your unique anatomy with precision.

Step 5: Receive Your Finished Product Most appliances ship within 2–3 weeks after we receive your impressions.

Need help? A real lab technician is available to assist you at any step.

We’re a professional dental lab with more than 12 years of experience. Dentists rely on labs like ours every day — and now we ship the same high‑quality work directly to you. By removing the middleman, you get expert craftsmanship at a fraction of the traditional cost, without compromising on quality.

You won’t need to file insurance through us, but many customers successfully use their HSA or FSA cards at checkout. You can also contact your insurance provider to ask whether they reimburse for lab-direct dental appliances.

Our impression kits include clear written instructions.

If you’d like extra help, just reach out. A technician can review your photos or video to ensure your impressions are accurate.

Production begins as soon as we receive your impressions, and most appliances are finished within 2-3 weeks. Orders are then shipped through USPS or UPS.

Delivery typically takes 2–5 business days, depending on your location.

You can reach us at 580‑713‑8602 or impressdentures@gmail.com. We respond within 24 hours, and a technician is always available to help you choose the right appliance for your needs.

Partial dentures replace one or more missing teeth and are made to blend naturally with your existing smile. Each one is custom-made by hand to your unique bite 

• Flexible partial dentures — lightweight, metal-free, and comfortable
• Nesbit flexible partials — discreet and comfortable
• Acrylic partials — cost-effective and easily adjustable

Simple answer, YES!

We suggest taking it out at night to let your gums rest and to help prolong the lifespan of your appliance.

Every order comes with a 30‑day complimentary adjustment warranty.

If your appliance feels too loose or too tight, just reach out. We’ll send you a prepaid return label, make the needed adjustments, and ship it back to you at no cost.

Our 30‑day warranty covers breaks, cracks, and manufacturing defects. If anything goes wrong, we’ll repair or replace your appliance at no cost.

With proper care, partials generally last 3–5 years, and many customers get even longer use from them.

Yes. A properly fitted night guard can help ease jaw pain by reducing grinding and clenching, which takes pressure off the TMJ joint.

Yes. A properly fitted night guard can help ease jaw pain by reducing grinding and clenching, which takes pressure off the TMJ joint.

Night guards typically last 1–3 years, depending on how often you use them and how well they’re cared for.

Yes. Impress Dental Lab does make custom sports mouth guards. Our guards are crafted for maximum protection, comfort, and breathability, offering a far superior fit compared to store‑bought boil‑and‑bite options.

• Rinse it after eating or wearing
• Brush gently with a soft toothbrush and mild soap
• Soak overnight in a cleaning solution, if recommended for your appliance
• Avoid hot water, toothpaste, or harsh chemicals
• Store it in its case when not in use

If your appliance breaks or doesn’t fit properly, we’ve got you covered. Every order includes a 30‑day warranty for cracks, breaks, or issues with fit.

During that period, adjustments are completely free — just reach out, and we’ll send a prepaid return label and take care of the repair right away.

Yes — you can get a replacement. Once we have your impressions Uploaded in a Digital file, we can remake your appliance anytime without sending a new kit.